FAQs

 

WHAT PRODUCTS DO YOU RECOMMEND FOR YOUR CLIENTS?

I only use and recommend professional products, currently including Glymed Plus, PCA Skin, iS Clinical, Jan Marini and FreeSKIN by Tessa for my client treatment plans. These lines are cruelty-free, vegan and pharmaceutical grade lines based on performance botanicals, and used in treatment rooms and medical offices around the world. Every formula I use is specifically engineered to compliment the skin’s own natural environment, and every TessaSkin plan is designed for the individual. 


WHAT SKIN CONDITIONS DO YOU TREAT?

I specialize in treating skin conditions and creating customized plans for acne, teen skin, rosacea, compromised skin, hyperpigmentation + anti-aging concerns. 


CAN YOU TELL ME MORE ABOUT WHAT THE VIRTUAL CONSULT SERVICE INCLUDES?

Tessa’s consults includes a 1 hour FaceTime for you and your concerns. Tessa will deep dive into the whole picture of skin health (current routine, history, goals, lifestyle, potential supplements, diet, stress, sleep) and of course be able to answer any skin questions. After the appointment, you will receive a personalized routine covering all the bases and Tessa’s picks for your skin. Tessa will also create a shared photo album with you to track your progress, and enable you to keep in touch/comment on the process!


HOW SOON CAN I EXPECT RESULTS AFTER MY CONSULT?

It truly depends. While there is truly no quick fix or cures for chronic conditions including acne + rosacea, we can work together to manage the cycles + triggers. All skin is unique, so there is no set time frame. My clients who are consistent, diligent, follow the plan, keep communication with me and schedule regular follow-ups do tend to have the most success!


HOW MANY APPOINTMENTS DO YOU RECOMMEND?

This depends on the severity of the condition of the skin and how each individual responds to treatment. Clients with persistent conditions such as pigmentation, rosacea, acne or aging concerns usually benefit from a consult and follow ups ($75) as needed for the next couple month or two after the initial consult. This allows us to best manage the concern while slowly stepping up the treatment plan for optimal results.


WHAT TYPES OF PAYMENTS DO YOU ACCEPT?

Payment is due prior to your appointment. I accept PayPal.


HOW MUCH IS THE COST OF THE INITIAL SERVICE?

A virtual consultation and personalized written treatment plan with Tessa is $250. After your initial consult, you are able to add on any service options from the services menu!


ARE THE PRODUCTS INCLUDED?

Products are not included in the price, however, following your consult, you will gain access to high quality pharmaceutical grade products that are only available through licensed professionals. 


I’M PREGNANT! CAN I STILL DO A CONSULT? WHAT PRODUCTS DO I NEED TO AVOID?

You absolutely can! There are many ways to safely treat the skin during pregnancy. Retinol, salicylic acid and prescription retinoids are best avoided.


I LIVE OUT OF THE COUNTRY. CAN I STILL DO A CONSULT?

Unfortunately Tessa is only able to treat those within the U.S. 


I DON’T HAVE AN IPHONE, CAN I STILL DO A CONSULT?

Absolutely! Tess can set up a Zoom call with you if you prefer. Just let her know!


WHAT IS YOUR CANCELLATION POLICY?

Payment is due prior to service. You must cancel your appointment 48 hours in advance to receive a refund. If cancellations are made within 48 hours of your appointment, you will not receive a refund.

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